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Charger Installation Terms & Conditions
Cancellations
Cancellations within 72hrs of a pre-booked installation are subject to a cancellation fee.
Our Installer Network
evec are in partnership with our approved trusted network of installer partners. By purchasing an installation, you agree to communications from our trusted third-party installers to arrange the installation.
All installers are fully approved by evec. If you are unsure about any of the communications your receive please contact our customer service team.
What does a standard installation mean?
What's included?
Applicable to VEC01 & VEC03 chargers only
Offer applies to 10m cable installations, including data cable for load limiting.
The cable must be drilled through an external wall and clipped direct to the charger location
Consumer unit must be up to date and have adequate space.
Charger installed from an existing DP isolator using a Henley block, or installing from a compliant consumer unit which has a spare non-RCD Way. (If an upgrade is needed to an existing RCD in the consumer unit this would be additional costs to customer and subject to quoting).
Installation of Surge protection, DP Type A RCD and required MCB
The charger location must be in reach of the household Wi-Fi. If booster required will be additional cost.
Charger to be installed charge point to a brick or plaster wall or other suitable permanent structure.
Testing, commissioning, set up and demonstration of charger.
Notifying DNO, Building control and issuing electrical certification
Exclusions
No additional works or groundworks
DNO upgrade works, or upgrades to existing electrical system
Entering loft spaces; lift floorboards or flooring; taking apart any furniture, working above a height of 2m.
Installations that don’t meet the above requirements may be subject to additional charges.
If you’re unsure, speak to our team via live chat, email customer.services@evec.co.uk or call (0161) 249 6780. Our lovely team will be happy to help you.